Prisoner of the App
You have to give a credit/debit card number to complete the account application. Once you do that you cannot delete your account through the App. You are their prisoner until you send an email requesting them to delete your account. Nor was it intuitive how to change the credit card information. App may be intuitive for those with more smart phone experience but for those with average experience it is a painful App. Never could figure out how to set a future pick up time. Everything I tried sent me to an immediate pick up now.
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FREENOW - Mobility Super App, v6.7.0